Cancellation & Refund Policy
1. Introduction:
This Cancellation and Refund Policy (“Policy”) applies to all bookings made for courses and programmes offered by GetOnYoga Private Limited (GYPL) through the GetonYoga:Connect (GoY Connect) platform located at connect.getonyoga.com. By making a booking through GoY Connect, you agree to this Policy.
2. Cancellation Policy
2.1. Cancellation requests made before the course begins
2.1.1. Booking Fee (that includes Course Fee Advance, Service Fee & Taxes) paid to GetOnYoga Private Limited is 100% non-refundable.
2.1.2. This is to discourage casual bookings and ensure spot availability for serious students.
2.1.3. A full refund shall be granted in cases where the course or programme gets cancelled.
2.2. Cancellation requests made after the course begins
2.2.1. Within 5 days:
2.2.1.1. 75% of the Course Fee shall be refunded.
2.2.2. After 5 days:
2.2.2.1. No refund shall be issued.
2.2.2.2. A full refund shall be granted in cases where there course / programme gets cancelled.
3. Refund Process
3.1. Eligibility:
3.1.1. Refunds shall be processed in accordance with the criteria mentioned above.
3.3. Timing:
3.3.1. Refunds may take upto 2 weeks.
4. Changes to this Policy
4.1. GetOnYoga Private Limited reserves the right to update this Policy from time to time.
4.2. Changes will be posted on the platform, and your continued use of the Platform constitutes acceptance of those changes.
5. Contact Us
5.1. For questions or concerns regarding this Policy, please contact:
GetonYoga Private Limited, 8th Floor, Alappatt Heritage, MG Road, Kochi, India
[email protected]